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GENERAL BARN RULES

BARN IS NOT OPEN TO THE PUBLIC OUTSIDE OF EVENTS OR APPOINTMENTS. 

Emergency Contact: Ashleigh 604.741.5433 (personal line, this number is only for emergencies during business hours, not bookings or scheduling)

 

Come Prepared:

  • Wear full length pants - no dresses or tutus

  • Dress in layers - it's good to wear something light, with a warmer option to put over top as well

  • Wear footwear (preferably cowboy boots or blundestones) with a hard sole, closed toe and heel (gum boots are ok) with NO ZIPPERS ON on the horse/saddle side as it can damage our saddles.

  • If you do not have an equestrian helmet, we have all the sizes here to use. Bike helmets are not approved for the equestrian use. 

  • If you have allergies to horses, hay, dogs, cats, dust etc. it's a good idea to take your allergy medicine before getting to the barn.

Arriving/Leaving the Barn

  • We meet in the lounge located at the front of the barn, 5 minutes before/after lesson starts. Do not wander from this area. 

  • Parent/Guardian will be required to sign waivers at the first lesson for those aged 18 & Under.

  • Before leaving the barn, make sure you have everything you brought with you! (Water bottle, sweaters, etc)

  • NO SMOKING

  • DO NOT FEED DOGS, this has always been a rule, but a couple people ignored it and Banjo & Jersey started running up to moving cars thinking there will be treats

  • DO NOT FEED/TOUCH ANY OTHER ANIMALS

  • DO NOT BRING YOUR DOGS OUT OF CAR, it doesn't matter how friendly they are, this farm is home to dogs & cats and its priority that they feel safe

  • Please DO NOT BRING GUESTS to the barn, anyone entering the barn must have a waiver signed and been advised of barn & safety rules before entering, and if we have to do that, it will come out of your lesson time.

  • We expect a cheerful moral and team environment. To maintain this, we all respect each other like family, so everyone feels at home. Zero tolerance for bullying or gossip. If you can't resolve an issue between yourselves, come to Ashleigh. 

 

During Your Lesson:
  • Be respectful of other people & the animals. 

  • Anyone who purposely causes harm to another, will be sent home.

  • We encourage parents to allow their kids to build confidence and independence by leaving them with their instructor during their lesson (excluding the very little children) . We find we have a harder time maintaining focus with parents at the fence line, when we need the student to be 100% focused on their instructor and working with the horse.

Extra Information For Parents:

  • While some kids might have had experience with horses, not all barns have the same standards or training methods. For safety (and our horses sake) we treat everyone like a fresh beginner, while giving the student a chance to show their knowledge and we'll fill in the things they don't already know. 

  • We are not open to the general public, with the exception of camps & events.

General Barn Rules

Cancellation Policy - Lessons * updated as of January 2024

  • In the event that GQH has to cancel a lesson, a make-up lesson will be rescheduled at the riders convenience. We will also carry forward the credit to the next month if we can not arrange a convenient time for the student within that month.

  • Student Cancellation/rescheduling - minimum 24 hour notice is required for cancellation of any lesson regardless of reason. If cancelling a lesson with proper notice of more than 24 hours, the lesson can be rescheduled within the same calendar month. 

  • If you did not cancel the lesson, and do not show up, the lesson will not be rescheduled or refunded.

Cancellation Policy - Camps

Goldmine Quarter Horse's cancellation and refund policy is as follows, with dates based on when GQH receives cancellation notice in writing:

Date Cancellation Notice Received / Refund or Credit

  • More than 6 weeks before camp start date: Camp fee less $100

  • Between 2 and 6 weeks before camp start date: 50% of camp fee.

  • Less than 2 weeks before start of camp: No refund.

  • If for any reason Goldmine Quarter Horses cancels a camp (e.g. COVID restrictions, natural disaster, etc.), we will provide 100% credit.

  • Transfers to other dates may be made, at least four weeks in advance. After this period of time, it will be considered a cancellation. A physician’s note, verifying an illness, less than two weeks prior to the start date may result in a credit. Refunds are not given for those who leave once a camp has started.

Cancellation Policy

Medical Policy

Contacting Parents

If a child requires urgent medical attention, parents must be contacted. If we are unable to reach them, we will leave a detailed message if possible and then try to contact the alternate emergency contact.

Parents will also be contacted under any of the following circumstances:

  • Camper needs to be taken to the hospital or clinic

  • Potential head or spinal injuries

  • Vomiting or diarrhea for the camper occurs more than once

  • The camper has lice

  • The parents have requested to be contacted for specific items.

Seeking Medical Support

Determining when to seek additional support can be a very subjective decision for the nurse or first aid attendant, and it will depend largely upon the individual’s experience and training. The rule of thumb is that when there is any doubt in the mind of the nurse as to injury or treatment, the camper should be sent to a clinic or to emergency.

Obvious concerns that would cause automatic sending would include:

  • Any compromise or potential compromise to ABC (airway, breathing, or circulation)

  • Any wound not treatable with simple first aid

  • Any allergic reaction not responding to minor treatment

  • Any potential sprain or break

  • Any infection

  • Any fever that lasts longer than 24 hours

  • Swelling or bites that get progressively worse (red, hot, and painful)

  • Any serious burn, or even a minor degree burn on a large part of the body

  • Any complaint related to a serious prior condition.

Medical Policy

Frequently Asked Questions

  • IS THERE A TIME I CAN WATCH MY CHILD RIDE AT CAMP? No, that is not offered as an option. There is not an exact time planned for each child's riding. 

  • CAN I RENT A HORSE TO RIDE? No, that is not a service we offer.

  • DO YOU OFFER TRAIL RIDES? No, that is not a service we offer.

FAQs
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